Description
If every enquiry reply, booking step and wedding week checklist lives only in your head, your business can only grow as far as you can stretch. Things slip in your busiest month. Taking a holiday feels impossible. And hiring help means explaining everything from scratch, again and again.
Standard operating procedures fix that. This premium manual shows you how to write them, then gives you the structure for the nine core processes every wedding business runs, ready for you to complete with your own timings, people and tools.
What is inside
- Why SOPs matter in a seasonal, deadline-driven wedding business
- A six-step method for documenting any process, including how to capture decision points
- An SOP register to track owners and review dates
- A blank SOP template you can copy for any process
- Nine fill-in SOPs with the common steps already listed: enquiry handling, booking and contract, client onboarding, planning milestones, supplier management, wedding week, day-of delivery, post-wedding, and admin and finance
- How to hand SOPs to staff: show, watch, check, and keep one source of truth
- A training sign-off sheet
Who it is for
Wedding planners, coordinators, stylists, florists and venue teams who are getting busier, planning a first hire, working with freelancers, or simply tired of reinventing the same process for every couple. It is equally useful for solo owners who want fewer dropped balls and a calmer peak season.
What changes
Once your SOPs are written, every couple gets the same high standard, from their first enquiry to their thank-you message. You can see exactly who does what and when. New team members can learn a process without you standing over them. And when something goes wrong, you fix the process once instead of relying on memory next time. It is the foundation for a business that can grow beyond you.
What’s inside
- Six-step method for documenting a process
- SOP register
- Blank SOP template
- Nine fill-in SOPs from enquiry to finance
- Wedding week and day-of delivery SOPs
- Guide to handing SOPs to staff
- Training sign-off sheet
