Description
On the day, guests cannot tell the owner from the assistant who started last month. Everyone on your team carries your reputation, yet most casual staff learn the job by being thrown in and hoping for the best. That is how cues get missed, suppliers hear mixed messages, and couples overhear problems they should never know about.
This manual gives you a complete, structured training kit you can run with every new assistant, then hand over as their own handbook.
Inside you will find:
- The role and expectations, written as five clear principles
- A dress and conduct checklist, with space for your own dress code
- A personal kit list for every assistant
- Step-by-step arrival and briefing routine
- How to read a run sheet, plus a run sheet practice table
- Ceremony cueing, from settling guests to the recessional
- Guest management and supplier liaison guides
- A problem escalation table showing what to handle, who to tell and how fast, with a script for reporting problems calmly
- Pack-down steps and safety basics
- A trainer’s checklist, a skills sign-off sheet and an after-wedding debrief form
It is built for wedding planners, coordinators, stylists and venue teams who bring on casual help or day-of coordinators, whether that is one assistant or a growing crew.
Once your team has worked through it, everyone arrives knowing their role, follows the same run sheet the same way and passes problems up the line instead of guessing. You can step back from doing every task yourself, take on more weddings, and trust that the experience your couples get matches the one you promised.
What’s inside
- Role, expectations and conduct standards
- Arrival, briefing and run sheet reading
- Ceremony cueing step by step
- Guest management and supplier liaison
- Problem escalation table and scripts
- Pack-down and safety basics
- Trainer’s checklist and skills sign-off sheet
- After-wedding debrief form
